HELP CENTER

Answers & How-To Guides

Everything you need to install, connect and troubleshoot QuickQ VPN.

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Installation

Step-by-step install guides for Windows, macOS, iOS, Android, Linux, TV and routers.

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Connection Issues

Cannot connect? Try switching lines, restarting the client, or checking firewall rules.

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Streaming Not Working

Pick a streaming-tuned node for the target region and clear browser cookies for the platform.

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Billing & Refunds

Manage plans, invoices and request a refund within 30 days from your dashboard.

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Account & Security

Reset password, enable 2FA, and review active device sessions.

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Contact Support

Chat 24/7 in the app, or email support@quickqofficial.com.

FAQ

Frequently Asked Questions

Is there a free trial?

Yes — download the client and try core features free. Paid plans unlock full node access.

How many devices per account?

Three simultaneous devices per account. Install on a router to cover your whole home.

Do you keep logs?

No. Our servers run RAM-only with a strict no-log policy — nothing is written to disk.